Privacy Policy
Last Updated: April 10, 2024
1. Introduction
Barlancer ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our time planning and tracking service, including our website at www.barlancer.com and our mobile applications (collectively, the "Service").
We value your trust and strive to be transparent about our data practices. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
This Privacy Policy applies to information we collect:
- On our website and mobile applications
- Through email, text, and other electronic communications between you and our Service
- When you interact with our advertising and applications on third-party websites and services
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by us or any third party; or
- Any third party, including through any application or content that may link to or be accessible from our Service
2. Information We Collect
2.1 Personal Information
We may collect several types of information from and about users of our Service, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and shipping information)
- Profile information (such as preferences, product interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
2.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our Service, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the Service)
- Cookies and similar technologies (as described in our Cookie Policy)
2.3 Time Tracking Data
As a time planning and tracking service, we collect specific information related to your time management activities, including:
- Calendar and schedule information
- Task and project details
- Time entries and activity logs
- Productivity metrics and statistics
- Integration data from third-party services you connect
3. How We Collect Information
3.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
3.2 Automated Collection
We automatically collect certain information when you:
- Visit our website or use our applications
- Track your time using our Service
- Interact with our emails or notifications
- Connect third-party services or applications
We use cookies, web beacons, tracking pixels, and other tracking technologies to collect this information. For more details, please see our Cookie Policy section below.
3.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business partners, such as integrated service providers
- Marketing affiliates and analytics providers
- Social media platforms, if you connect your account or interact with our content
4. How We Use Your Information
We use the information we collect for various purposes, including to:
4.1 Provide and Maintain Our Service
- Create and manage your account
- Process transactions and send related information
- Provide the time planning and tracking functionalities
- Respond to your requests and support needs
- Personalize your experience
4.2 Improve and Develop Our Service
- Understand how users interact with our Service
- Identify usage trends and areas for improvement
- Develop new features, products, and services
- Conduct research and analysis
4.3 Communicate with You
- Send administrative messages, updates, and security alerts
- Deliver marketing communications about our products and services
- Respond to your comments, questions, and requests
- Provide customer support
4.4 Ensure Security and Compliance
- Protect the security and integrity of our Service
- Prevent fraud, unauthorized access, and other misuse
- Comply with legal obligations
- Enforce our terms, conditions, and policies
4.5 Legal Basis for Processing (for EEA, UK, and Similar Jurisdictions)
If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process your personal information based on the following legal grounds:
- Contract: To perform our contractual obligations to you, including providing our Service
- Consent: When you have given us permission to process your data for specific purposes
- Legitimate Interests: When processing is necessary for our legitimate interests, provided those interests don't override your rights
- Legal Obligation: To comply with laws and regulations
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our security measures include:
- Encryption of sensitive information in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Regular monitoring for unauthorized access or data breaches
- Employee training on privacy and security practices
If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us at privacy@barlancer.com.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
8.1 Access and Portability
You may have the right to access the personal information we hold about you and to request a copy of your information in a structured, commonly used, and machine-readable format.
8.2 Correction
You have the right to request that we correct inaccurate or incomplete information about you.
8.3 Deletion
You may have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
8.4 Restriction and Objection
You may have the right to restrict or object to our processing of your personal information in certain circumstances, such as where you contest the accuracy of the data or object to us processing it on the basis of our legitimate interests.
8.5 Consent Withdrawal
Where we process your information based on your consent, you have the right to withdraw that consent at any time.
8.6 Complaint
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
8.7 How to Exercise Your Rights
You can exercise many of these rights through your account settings. For other requests, please contact us at privacy@barlancer.com. We may need to verify your identity before fulfilling your request.
9. Children's Privacy
Our Service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at privacy@barlancer.com.
10. International Data Transfers
We are based in Spain, and we process and store information on servers located in the European Union. However, we may transfer, store, and process your information in countries other than your own.
If you are located in the European Economic Area (EEA), United Kingdom, or other regions with laws governing data collection and use that may differ from European law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. These include implementing the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA in accordance with European data protection laws.
11. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
We will notify you of material changes through a prominent notice on our Service or by sending you an email. We encourage you to review this Privacy Policy periodically for any changes.
Your continued use of our Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@barlancer.com
Postal Address:
Barlancer
2 Green Mountains West
Caroline, B10 9JS
United Kingdom
Phone: +441984553492
For users in the European Union, please note that our Data Protection Officer can be contacted at dpo@barlancer.com.